Customer reviews of G G Steel

By Robert B on 04 July 2017 | Verified purchase

on the hole i had a good experiance when buying a car from this dealer.

By Lee B on 01 July 2017 | Verified purchase

Very friendly and helpful customer service. Great prices and excellent administration. Quick and easy, very comfortable atmosphere with no pressure.

By Colin S on 24 June 2017 | Verified purchase

1st class service , no pushy sales men, an absolute pleasure to do business with, nothing to much trouble for them, special thanks to STEVE .would recommend you to everyone, thanks for all your help.

By Carol C on 23 June 2017 | Verified purchase

very friendly and extremely helpful staff. everything was sorted within approx. 20 mins.

By Margaret J on 17 June 2017 | Verified purchase

Very good service from buying the car to anything that will want doing to it

By Emmah L on 20 November 2024 | Purchase not verified

Just wanted to say thank you for the great service! Reputable garage that I'd definitely buy from again. The car I bought had a few problems with (as older cars do) but nothing seemed to be too much trouble for them as they sorted the problems out straight away with no issues at all! Customer service is 5*, completely happy to help with any issue and very quick and efficient with everything. Thank you!

By Louise J on 01 August 2023 | Purchase not verified

Lovely customer service up to the point of picking up the car….drove away and found the car had only 8.5 miles of fuel…totally disgusted that my first experience in the car was desperately trying to find a petrol station…would not recommend

By Ivan D on 13 May 2021 | Purchase not verified

Great service quick no stres verry helpfull staf i would recomend this seller to anybody... Thanks...

By Anonymous on 06 May 2021 | Purchase not verified

Very low Part exchange prices,then sells the car for double the price they gave you,I bought a car very recently of them there was a error code kept showing I took it to them several times yet they couldn't find or fix the problem,the car is still under warranty yet I was so fed up with taking the car back to them I booked it into another garage who found and fixed the problem obviously I had to pay for it.Also the first day I picked my car up from ggsteel I noticed two large chips in the front windscreen i pointed this out to them,they did a very poor repair on the windscreen and a few days later a large crack appeared from where the chips were,I had to replace the windscreen at my expense,I do not recommend ggsteel at all.

By David W on 23 September 2017 | Purchase not verified

Sad to say I'm very disappointed since buying my car I've had nothing but problems with it. First week injector fault light came on then a few weeks later Went back in due to an oil leak which was never fixed properly then had to go back in yet again which i had to argue it was the same leak as it was out of warranty eventually agreed and covered the cost of it picked the car up yesterday my day running lights have stopped working and my drivers side alloy is all scuffed and covered in scratches so needless to say I would never buy a car from there again nor would I recommend them!!

Reply from G G Steel on 29/09/17

Thank you for taking the time to review our business. We pride ourselves on excellent customer service and are sorry to see that you feel we haven’t met those standards on this occasion. All our cars come with warranty and go through a multi point check before they leave us. Please do get in touch so we can work with you to rectify any issues.